DELIVERY & SHIPPING POLICY
At High
Star collection, it is our topmost priority to make sure that our customers get
the products ordered by them as soon as possible. To fulfill this endeavor of
delivering products at the doorstep of our customers, we have tied up with the
best and the most reliable courier services. It is also for this reason that we
make sure that every item is fresh and safely stored in our warehouses to be
packed and shipped quickly to the address of the customer. We keep ready most
of the popular and in-demand products ready at our warehouses to pack and ship
them almost instantly upon receiving their order.
To which countries do we offer to ship?
We
are accepting orders from nearly all the countries of the world. You can check
from the list of the countries where orders are being shipped through a premium
courier service, we stock all our shipments out through with DHL, FedEx, TNT,
etc. when dispatch, shipping typically takes 3-7 business days for the things
to be delivered to your step.
Deliveries to know whether the name of your
country is included. If yes, then select its name and you will see prices in
your currency based upon the current exchange value.
Quick and efficient
delivery in just a few days
We do not have retail outlets in
any country in any part of the world. The reason we can ship products quickly
at the destination of the customer is that of our efficiency and tie-ups with
fast and efficient courier services. We ship most of the orders received by us
within 48 hours. Customers can expect delivery of their orders in 3-7 days
depending on their location selected.
For your safety and security, we don't deliver
to APO, FPO, or PO box addresses. They need a signature for the delivery of the
things.
Tracking your order
Once
you have placed an order successfully, you can track the status of your order.
We send a confirmation mail to the customer containing a tracking number. You
can use this number to track the status of your order after 24 orders of giving the order.
This GPS-enabled system will show you the exact status of your
order.
Order to know the expected delivery date of the product. We
advise you to contact our customer support team should there be any delay in
receiving your ordered
product beyond the estimated delivery date.
We add shipping charges to the price of the product mentioned on
the website of the High Star collection. You know about these charges when
proceeding to make a payment after ordering a product. The cost of shipping
varies from $0 to $24 depending upon the location of the customer around the
globe. We shipped all the orders on a Delivery Duty Unpaid (DDU) basis.
The customer has to pay his country's levies if any import taxes and duties on
foreign goods.